customer service Archives - Palmer Hamilton

Key Benefits of Palmer Hamilton Contracts

Pamela Gannon, Contracts Manager – Palmer Hamilton Given the significant volume of projects Palmer Hamilton undertakes each year and the demanding deadlines we navigate, prioritizing operational efficiency is essential. To improve our processes and enhance the overall experience for all stakeholders, Palmer Hamilton has secured standardized contracts. These agreements streamline purchasing across sectors such as…

An Installation Resource in Your Back Pocket

Matt Sharp, Installation & Service Contract Manager – Palmer Hamilton Hiring a third-party company to work with a school on a furniture installation is kind of like hiring a babysitter to watch your kids. They will do the job well enough in the short-term simple situations, but they don’t have the same knowledge and insight…

A Peak Behind the Curtain – Palmer Hamilton Customer Service

Michele Stamper, Manager Customer Service – Palmer Hamilton Customer perception is everything to Palmer Hamilton’s customer service department, and we are the ones working to keep it front of mind at every step of an order. Waiting for the customer to come to us with an issue is not enough. Instead, we are pulling from…