A Year in Review
John Gardner, CEO – Palmer Hamilton
As 2023 draws to a close, Palmer Hamilton extends heartfelt gratitude for an outstanding year. Our dedicated team played a pivotal role in making this year the most successful to date, contributing to various noteworthy accomplishments:
- Attainment of record-breaking sales for the third consecutive year
- Recognition as one of the top five fastest-growing private companies in Southeastern Wisconsin
- Strategic investment of over $3 million in manufacturing operations, resulting in heightened efficiencies and enhanced product quality
- Fourth consecutive year with zero lost-time accidents, showcasing our unwavering commitment to safety
- Successful introduction of Esports Space Designs tailored for K-12 schools
- Strategic expansion of product offerings within the Nook, Mobile Cafeteria Tables and Wall Pocket Systems lines
- Implementation of new Warranty and Case Management, resulting in a notable reduction of over 50% in service case closure times
- Streamlined installation scheduling through the introduction of Advanced Shipping Notices
- Improved quote turnaround time, averaging under 24 hours
- Consistent recognition through the receipt of numerous project design awards on a school- district-wide scale
Above all, we cherish both the work we engage in and the individuals we serve. Looking forward, Palmer Hamilton anticipates a bright future, marked by ongoing investments in operational efficiency and ease of business, coupled with the continued expansion of our product lines in 2024. We wish you a joyous holiday season, and stay tuned for what promises to be another exciting year!
